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Overview


Excerpt

Depending on you floral supplier , the system may allow you to process a credit card payment once the checkout process on E-commerce finishes by using the Clearent Integration. 

 


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titleInformation


Instructions

To place an E-commerce order follow the steps below:

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Ui step

Go to www.kometsales.com and click on the "Login" button on the upper right-hand corner.


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 Enter the username and password and click on Login.


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 Enter the shipping information by choosing a ship date and a carrier, unless it was automatically set for you.


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 Add the items to the shopping cart by entering the quantity amount into the "Purchase" column field, then press the enter key to add it or use the Add option.


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By hovering over the shopping cart icon, this will show the total amount of boxes that have been selected to be purchased, click on View Cart.


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A new window called Your Shopping Cart will open, review the order details and click on Pay & Checkout to proceed with the payment. A confirmation window will appear, click on Yes to continue.


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A new window will appear, proceed to enter your credit card information and click on Pay to finish. A confirmation window will appear. In case you have available time to continue shopping, the system will give you the option. If you click on No, thanks, in the confirmation window, you will be taken to the Order Summary tab where you can view your orders. 



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titleInformation

Remember that any pending open market orders to be approved by the account manager will have the status of "Pending Approval" until they are reviewed and approved by the assigned salesperson.

Credit card payment no processed

In case your payment did not go through, the following message will appear:

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Credit Card Payment Required

In some cases, credit card payments will be mandatory to complete the checkout process and process with the shipping. If something occurs and the credit card payment didn't go through, the next message will appear:

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titleRelated Articles

Filter by label (Content by label)
showLabelsfalse
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cqllabel in ("checkout-process","checkout-orders","credit-card-payment","stripe")
labelsstripe credit-card-payment checkout-orders checkout-process


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(lightbulb) Roles enabled to perform this action: E-commerce buyers.


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titlePayment not Processed

In some cases, the credit card payment will not be processed. The system will display the next message. Contact your sales representative to complete the payment.

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