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Overview


Excerpt

There are several options in the system for Order entry or invoicing. Enabling and disabling Order Entry options needed when creating an order can be done as follow.

 


Instructions

To set up the Order Entry Options:

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Go to Setup > Settings


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 Under Order Entry, select Order Entry Options.


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 The Order Entry Options window will pop up. Here, the options required can be enabled as needed, once done click on Save.


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 The newly enabled options will apply next time an order is created, meaning that previous orders won't be affected.


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titleInformation

For Multi-location companies, the system will manage some Order Entry Options based on Location. To view more information go to Order Entry Settings- Multi Location.


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Go to Setup  > Click on Settings > Find the Order Entry section and select the Order Entry Options link.


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A pop-up will appear called Order Entry Options. Near the bottom, you will find a checkbox that states: 

Allow to receive payment upon confirmation

You will need to activate this option to enable the preauthorization payment



A pop-up will appear called Clearent Integration. On the bottom, you will find a checkbox that states: 

Allow card Pre-Authorization

By enabling this setting you will allow Pre-Authorizations to be made to customer cards. 

Once the above-mentioned options are enabled, whenever a new order is being added, a new option called: Pay & Confirm will appear.

A pop-up window called Payment Information will appear with options to make the payment. On the Payment Method drop-down option, you must select: Credit Card (In-App) from the list.

After selecting this, a new button will appear on the same Payment Information window. This button is called: Pre-Authorize. You must click this button in order to enter your credit card details.

Once the credit card details are submitted, you must click on the button Pre-Autorize $[Payment Amount] where you will also see the amount that you are about to authorize.

After completing all the above-mentioned steps, you will see the following message indicating the transaction was performed successfully.

Orders with active Pre-Authorizations are identified in Order Entry > Order Summary in the Pay column.

If the credit card icon is gray, the Pre-Authorization was done within 24 hours or less.

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If the credit card icon is red, the Pre-Authorization was done more than 24 hours ago.

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Go to Setup  > Click on Customers > Find the Column: Actions and and select Edit


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A pop-up window will appear. Under the Setup tab you will see the option Show Fields, select Advanced. And near the middle of the window you will see a checkbox that states:

Require Payment Upon Confirmation

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Go to Setup  > Click on Settings > Find the Integrations option and select the Clearent Integration link. 

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Info





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