Go to Setup>>Data Import.

The Data Import screen will open. The first step is to select the type of information you want to upload. Select Customers. From this screen, users can upload the Excel file with all the Customers to be imported into Komet Sales. Download here an example of the Excel file.

If your are going to carry out this process without having any customer previously uploaded. you can download the empty template. On the contrary, if you want to update some settings and information for customers already charged into the system, download the Excel file of your customers

Upload the file into the selected area and wait a couple of seconds.

An email notification will be sent with the results of the importing process. If the process is successful, an email will be sent to the logged user. If some register cannot be uploaded, the system will email a link with the discrepancy details and the reasons for the importation interruption.

Once the information is uploaded, we recommend you to validate if the information has been correctly imported into the Setup>>Customers screen.

• In the case of products with breakdown, it is important to point out that if any of them cannot be uploaded, the entire breakdown will not be uploaded.
• If the user edits a product line that could not be uploaded in a first attempt and tries to upload it again, the product will not be consolidated in the previous PO, but the system will create a new PO for it.
• If for any reason the system cannot find a valid Product Description or Vendor Product Alias, the product will not be uploaded.
• If the vendor has the setting Enable Temporary AWB set up, a AWB Temporary will be created and the boxes will have a Shipped status, even if an AWB is not specified in the Excel file.
• If several product lines can not be uploaded, this might be due to a single product line. Review the explanation in the Message Results column of the Excel file that we will send you with the results of the process.

The red field in the Excel file are required, while the green ones are optional.

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