Administrators can set up tax charges or any additional charge exception needed for a specific customer. Taxes can be added based on customer's basis. Users can define if the tax should be applied to flowers, plants, hard goods, or all product divisions.

Follow these steps:

1. Go to Setup > Settings > Company Setup.
2. Click on the "Tax" link.

3. The Tax Settings window will pop-up, enable the tax by clicking on the checkbox.

4. If needed, you can "Add new tax" to the list. 

5. Add a Name, Percentage, and Product Division, and then click on Save. 

6. You can "Edit" or "Delete" a tax located under the Actions column.
   
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This option will allow you to override the global tax for a certain kind of charges.

1. If you need to add any additional charges click on the "Add a new exception" click to add an additional charge.
2. The Additional Exception window will pop-up, select an "Additional Charge", "Tax" and put in a "Percentage". Click on Save. 
3. This will then appear as shown below, you can "Edit" or "Delete" the additional charge under the Actions column. 
   
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You can restrict the number of taxes that can be associated to a given customer to one tax per customer.

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To Activate this, go to Setup>>Settings>>Tax and check the option Associate One Tax per Customer.

Before activating this option, you should confirm that your existing customers only have one tax asociated since even if you activate this option, the system will continue charging existing customers with all the taxes they have associated.

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The system allows to associate taxes to customers. To do this, follow the next instructions

1) Go to Setup>>Customers

2) Click on Edit in the Actions column

3) The Customer Information window will open. Click on Setup, next to Charge Sales Tax. The Setup Taxes window will open and you will be able to associate as many taxes as you want (unleast the restriction above explained is activate).

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