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Overview
As prices can change at anytime we designed a way to manage price changes whenever an order is created.
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Enabling the "Price Override" option will allow Admins and Credit Managers to restrict the Sales Team whenever they change the price to a lower amount. |
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To enable this option please do as follows:
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When creating an order or a prebook with items both from future inventory and on-hand inventory, the system will pop-up a confirmation screen once you enter a price below the suggested price (price lists or purchase order) and click on Add. Click on Add to confirm and wait on the same screen for the response of your Sales Manager. Image Modified Once your Sales Manager approves the override you will be able to add the line and complete the order. On the other hand, if your sales manager reject the price override the system will send you a notification as follows:
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A notification will pop-up at the bottom right corner of the screen in the Sales Managers system once a price override is requested. Click on the message to proceed with the approval. Remember the sales person will no be able to continue with the transaction until the Price Override is approved: Sales Managers can also review the pending price overrides by clicking on the Overrides link at the top right corner of the screen. The system will display the pending credit and price overrides. Go to the Actions column to approve or reject the override.
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When a user tries to modify the suggested price of a product in units. The system will popup a confirmation window where the user can proceed with the price override by clicking on Yes.
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Price Overrides applies for both on hand and future inventory, in units, and boxes. |