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Overview


Excerpt

Admin users might be allowed to edit or void orders already transferred. This article explains how to do so.


Instructions

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Go to Setup Settings >Order Entry Options.


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The Order Entry Options window will open. Check the option Allow admin users to edit and void already transferred orders.


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 Click on Save to finish.





How Does this Option Work? 

Once this option is activated, the system will allow admin users to edit or void orders already transferred from the location from where the product was transferred.In case the order is edited, it can be confirmed and thus, transferred again. Please take into account the following while editing items in orders already transferred:

  • This option only allows to update complete boxes, meaning that if you update partially the quantities within a box, those changes will not be taken into account.
  • In the case you add or remove boxes in an already transferred order, the amount of boxes will be updated in both locations once the order in reconfirmed.
  • In the case of items in units and hard goods, the system will not updated quantities in the location to where the items were transferred. This means that the original quantities will remain the same in the destiny location.

Once an admin user tries to edit an order already transferred, the following confirmation window will appear:

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(lightbulb) Roles enabled to perform this action: admin, setup.

Void or edit orders already transferred: admin.