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Overview

In this section, the users will learn how to manage orders, create new invoices or temporary ones, edit, and add notes to them. Besides, there is detailed instruction on how to purchase products for future sales, how to recognize E-Commerce orders, sales by the bunch, credit limit overrides, and placing customer credits.

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titleOrders Management
  • Creating A New Invoice — There are several billing options that make possible to create invoices automatically or manually, as needed. Features such as Mass Allocation and Automatic Billing can make a difference during an operation. However, for items that need to be manually invoiced, the user can do so under the Order Entry tab.

 From this section, you will find information about creating and modifying invoices in the system.

 

  • How to Add Notes Onto the Order? — Adding notes to the order can be handy when it's necessary to send specific instructions to the warehouse (warehouse notes), or in case, the users needed to send a comment to the customer using the invoice notes. 
  • How to Edit a Carrier and a "Ship To" on an Invoice. — Ship To's are used to associate different locations where the products can be shipped to for a specific customer. Once an invoice has been created, the ship to information can be modified if required.
  • How to identify E-commerce orders? — Web orders are placed by customers with access to the e-commerce portal; these orders are different from regular orders as they have a prefix on the order number. 
  • How to invoice additional charges? — Additional charges allow you to add items to your invoice that are not from the inventory. These charges are useful to charge things such as fuel surcharge, product repacks, quality control inspections, and any other item that is not received in the inventory.
  • Changing the Salesperson on the Order — The system allows a sales rep to change the salesperson on orders. This is sometimes necessary due to the account owner being absent or to any other situation that would require this change.
  • How to create Future Sales orders? — Here you will learn how to create future sales orders for customers. Future Sales orders are based on products that were bought through a Future Sales Stand Alone PO, that has been confirmed by the Vendor.
  • How to Export Invoice Orders Details — Komet Sales allows for salespeople to Export Details of invoice orders in a fast and easy way in an Excel File format.
  • Adding Multiple Items at Once — When a user is selling an item that is pre-sold (i.e.: the item has a customer associated to it) the system will ask the user if other items that are available in the inventory and belong to the same customer, can be added to the invoice as well.


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