Table of Contents

Create an E-Commerce Order

1. Sign in to Komet Sales with your username and password.

2. Enter the shipping information by choosing a ship date and a carrier, unless it was automatically set for you.

3. Add the items to the shopping cart by entering the quantity amount into the Order Quantity column field, then press the enter key to add it or use the Add option.

   • When purchasing from Vendor Availability, the system creates orders in boxes.

   • The system will require you to select a box type when the available product is in units.

   • Once you add the first item to your shopping cart, the order header will be locked (ship date, carrier, ship to, etc.). To be able to edit this information, you must remove the products from your shopping

4. As the user adds products, the screen will display the invoice Order # (On-Hand Inventory) or the Prebook # (Future sales, K2K, and VA Inventory) being created, as shown in Figure 1. This means an E-commerce user can simultaneously generate two orders through the E-commerce portal.

5. The shopping cart displays the total quantity of unique products in your order and the total value of the products in the cart.

6. To preview the orders, click on Your Cart, review the invoice order and/or prebook order, review the additional charges or taxes that may apply, then, click on Checkout to complete the transaction. If you have time to continue shopping, the system will give you the option. The assigned salesperson to the Komet Sales customer account will receive an email with the checked-out orders. To proceed with the payment, read How to Pay an E-commerce Order with Credit Card. 

7. If you click on No, thanks, in the confirmation window, you will be taken to the Order Summary tab, where you can view your orders. Any pending open market orders approved by the Account Manager will have Pending Approval status until they are reviewed and approved by the assigned salesperson.

8. Once the salesperson has approved the order, you, as a customer, will automatically receive the invoice order via e-mail if this option is enabled. The status of the order will change to "Approved". You can print a copy of the invoice from the "Order Summary" tab by clicking on the  "Print Invoice" option under the "Actions" column, as shown in Figure 2.

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Category and Colors

When viewing available products, you have the option to easily filter the items displayed by Category and/or Color.   You may use one or both of these filters in combination. 

Click in either field, and a new panel will open with the categories or colors available for your selected ship date. As you click on your choice(s), the products in the grid are immediately filtered.

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Expired Lines

Some products you've selected may become "expired" if they exceed the source's cut-off time for the chosen Ship Date. Products will remain visible as a reference but will not be added to your purchase unless you choose a later Ship Date.

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Review the Order in your Currency

While adding products, the prices will appear in the currency of the company, and once you hover over the shopping cart, the system will display the prices in your own currency.

This option currently works for Euro, United States Dollar, Chinese Yuan, and South African Rand. 

Remember to review your shopping cart before you place the order!

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E-commerce Timer

Some buyers will have a time limit to check out their orders; you will notice when they do because a timer will appear in the screen's lower right-hand corner.

The timer starts once you add the first product to your cart, and you can restart it by emptying your cart.

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Can’t Place an E-commerce Order?

It is possible that you are not able to complete an order for e-commerce. This might be due to the current day's cut-off time or the e-commerce timer.

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