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To setup new customers in

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Excerpt

In this article you will learn how to create and set up customer, and how to modify a customer’s credit limit.

Tip

Roles enabled to perform this action: Accounts Receivables, Admin, Credit Manager, Sales Manager, and Setup.

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Create a Customer

To create and set up new customers within the system, follow the steps below:

  1. Go to 

"
  1. Setup

>
  1. and select Customers

" tab
  1. .

Click tip
  1.  Click on

the green "Add Customer" button

 

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  1. Add Customer

  2. Fill out the customer’s information in the basic setup tab.

  3. Optional: Click on Advanced to set up additional permissions for the customer.

  4. Click on Save.

Customer accounts can be added or modified anytime, and there is no limit on the number of customer accounts that can be added. 

This page also allows

you to view, edit, delete or inactivate your existing customers by going to the actions column.
Warning

Customers with transactions cannot be deleted from the system.

     3. Fill the company and the address information.

  •   Make sure to specify a credit limit (if applicable).
  •   Choose the "Terms".
  •   Assign a Salesperson (this is important for reporting purposes).
  •   Enter a "Code" which will be displayed on Purchase Orders and in the Inventory (not mandatory).

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Once you save the information you will be able to register the "Ship To's". In order to do so, please follow the steps below:

  • Go to "Ship To's" tab, click on "Add new ship to".

  • Fill the information request and click on Save. 

 

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You can export the customers list as an Excel file by clicking on the "Export to Excel" button.

 

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viewing, editing, deleting, or deactivating customers; all of this can be done within the Actions column. For more information, please read Delete and Deactivate a Customer.

Info

If a customer does not have a Ship To, the system will use the shipping information from this modal. To learn more, read Advanced Customer Account Setup.

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Update a Customer’s Credit Line

You can modify a customer’s credit line from the customer settings

To modify a customer’s credit line, do the following instructions:

  1. Go to Setup and select Customers.

  2.  Search the customer. 

  3. Click on Edit from the Actions column.

  4. Modify the information in the Credit Limit field.

  5. Click on Save.

When the Credit Limit of a customer is modified, the system will send a notification to Sales Managers and Credit Managers. In the case of multi-location companies, the system will only send notifications to users associated with the customer’s main location.

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