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This article explores the different issues you may encounter while adding products to your shopping cart. Komet offers custom error messages and warning messages, so you will only order products that are actually available. |
Context
While ordering products on e-commerce, cut-off times will limit the range of products available at the time you are placing a given order. It is possible that you are not able to place an order or add a certain product to your shopping cart. This would depend on your carrier and ship date combination, cut-off times (set up per company or per carrier) or the remaining time controlled by the e-commerce timer.
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In this article, you will learn about warning and error messages you might get while shopping in E-Commerce.
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Common Messages
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Table of Contents
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Error Messages
Product availability will vary depending on the Carrier, Ship Date, Cut-off times, and timers. Depending on the combination of these factors, you might not be able to add certain products to your shopping cart or get a warning or error message.
Message | Explanation |
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Solution |
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This order has been canceled. The system requires that you check out before the |
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time shown expires. |
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You and your salesperson will receive |
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an email listing the |
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canceled items in a few minutes. |
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 | This message appears when the order you |
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placed cannot be completed since the available time to complete the order has expired. |
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Proceed to add the items again to the shopping cart. |
There are no products available for the selected ship date & carrier combination. |
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.png?version=1&modificationDate=1587744365739&cacheVersion=1&api=v2&width=272) | This message will appear when |
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no products are available due to the ship date and carrier chosen. | In this case, we recommend |
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selecting a different date or carrier. |
Products from this source () are no longer available for the ship date but are available for a later ship date. |
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 | This message, along with the red clock icon will appear when the cut-off time of the original source of the product has been reached. |
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 | In this case, we recommend you |
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select a different product, date or carrier or contact |
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your sales representative so they can review your case. |
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Warning Messages
The system will help you to know when an order or product line is about to expire, and check the warning messages that will appear, so you don't have troubles with your order:
Message | Explanation |
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Solution |
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The product name from this source (vendor name) has an early cut-off. If you continue, the remaining time to check out your order will be reduced to 00:00 minutes. Please select an option and click "ok."
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.png?version=1&modificationDate=1587745162695&cacheVersion=1&api=v2&width=272) | This message appears when the cut-off time of the original source of the product chosen is |
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earlier than the available time of your order, so if you |
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decide to add the product, the remaining time will be reduced. |
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This line will expire soon. |
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 | The yellow clock indicates |
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less than 10 minutes to order the product. |
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 | Please |
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add the product and check out your order as soon as possible. |
Time to order is limited. |
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.png?version=1&modificationDate=1587744886066&cacheVersion=1&api=v2&width=272) | This message will appear when the cut-off time for the selected ship date and carrier is less than 60 and more than 2 minutes. | In this case, we recommend you |
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complete your order as soon |
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as the time expires. |
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