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Overview


Excerpt

Force Ship To's forces the user to choose a Ship To prior to adding anything to an order.

This option will only work when the account has multiple Ship To locations associated to it

Require customers with multiple shipping addresses to select a Ship-To when creating an Order.

Force Ship To's

This will only work if the option is enabled for the whole company. In order to To enable this option

Ui steps
sizesmall


Ui step

Go to Setup > Settings > Customers>Customer Settings.


Ui step

Check off the Mandatory selection of Ship To if the customer has multiple optionoptions


Ui step

 Once this is activated activated, Sales and E-commerce users will also be restricted from updating Ship-To information.





Panel
titleRelated Articles

Filter by label (Content by label)
showLabelsfalse
showSpacefalse
operatorAND
cqllabel = "order-entry" and label = "ship-to"
labelsship-to,order-entry


Using the

Force

Require Ship-To

Option

setting to

Create

create an Invoice Order

Once the user selects a Customer in the Order Entry tab, the "Choose a Ship To" window will automatically pop up prompting the user to choose a Ship To from the available options.

Once the user picks a Ship To the window will close and the focus will return to the Add Order screen. In order to confirm the invoice order, Komet Sales will validate if a Ship-to was selected and will inform the user accordingly.

Info
titleNote

Sales and E-commerce users cannot add a new ship to's within the Order Entry screen nor on E-commerce.



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