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Overview

Excerpt

This section explains how to delete or inactive a

Customer

customer both for single and

multilocation

multi-location companies.

Common Actions

 

Ui expand
titleHow to
delete
Delete a Customer?

A customer can be deleted from the system, provided that the customer does not have transaction records in the system.

1) Go to Setup>>Customers

2) Go

Ui steps
sizesmall
Ui step

Go to Setup>>Customers.

Ui step

 Go to the Actions column for a particular customer ( you can also use the filters to search).

Ui step
3)

Click on the drop-down menu "More Actions" and click on

delete

Delete.

 

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4) The The
Ui step

 The system will ask you for a confirmation:

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5)

Ui step

 The next confirmation message will appear at the lower right of the screen:

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Info
titleInformation

When a customer has transactions in the system the next message will appear after clicking on Yes in the confirmation screen.

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Ui expand
titleActivate and Deactivate a Customer

1)

Activate

Deactivate a customer:

the

 the system allows also deactivate a customer. For deactivate a customer click on the drop-down menu in

the

the Actions

column

 column for a particular customer and click

on

on Deactivate.

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2) Activate a Customer:

Once

 Once you are in the Customers tab, click

on

on Search. In

the status filter select Inactive

the status filter, select Inactive and click on

Search

 Search.

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3.) The system will display all the inactive customers. Click on the drop-down menu in the Actions column for a particular customer and click

on

on Activate.

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Ui expand
titleEditing Customer Locations (Multilocation Companies)
Info
titleInformation

This option is only enabled for

multilocation

multi-location companies.

The system allows associating company's locations to a particular customer and showing or hiding the company's locations on the customer's E-commerce. This option works for the E-commerce Visual , E-commerce List and Aoo mobile.

1)

Ui steps
sizesmall
Ui step

Go to Setup>>Customers

2)

.

Ui step

Go to

the

the Actions

column for

 column for a particular customer and click on

the

the More

Actions

Actions drop-down menu.

3)
Ui step

Click on Locations.

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Ui step
4)

From the following left-hand checkboxes, you can associate or dissociate a location to the customer, and from the right-hand checkboxes, you can select if the location associated will be available in the Customer's E-commerce.


 

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titleRelated Articles

Filter by label (Content by label)
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cqllabel in ( "customer-locations" , "delete-customer" )
labelsdelete-customer customer-locations

 

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