Put your brand in the login screen, the URL, and the e-commerce. Additionally, you can customize some email notifications and the email address from where your business partners will receive notifications.

Table of Contents

Requirements

To set up your white-label site, you will need the following information:

If you want to use your own URL, you will need an SSL and a CNAME record.

1. The Domain or DNS for the login page (e.g. shop.mycompanyflowers.com.)

2. Connect to the DNS provided by Komet Sales to create a CNAME. Read Create a CNAME Record.

3. An SSL Certificate (.crt).

4. Certificate Chain (files provided by the Domain provider).

5. The KeyStore (Private Key) created when generating the SSL (.key).

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Generate an SSL Certificate

You must generate a Security Certificate for the URL you want to appear to access your Komet Account and services.

To obtain a Security Certificate, you must create a Keystore, a CRT and a Private Key (a text file you must send to support@kometsales.com or your Komet Sales advisor).

To do this, we recommend you check the documentation of your domain's provider. For example, comodo, GoDaddy, justhost, etc.

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Create a CNAME Record

To have your own domain, you must create a Canonical Name (CNAME) to create an alias corresponding to existing internet host records.

To create a CNAME by using a DNS Manager, do the following instructions:

1. Login in a DNS Manager.

2. Click on Add/Create DNS.

3. Fill in the required fields:

   • Host: the name of the resource you are creating. Max 25 characters allowed. E.g: www.

   • TTL: Time to Live in seconds.

   • Type: CNAME Record.

   • Target: the name of the host for the selected alias. Komet Sales will provide the Target.

4. Click on Save.

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App Customization

You can do a white-label setup to show your brand instead of Komet Sales. Here are the things you can customize according to your company's needs:

• Login Screen: display your company's logo. 

  • Suggested dimensions for the logo file: 

    • Size: 280px X 100px 

    • Background: White

    • File type: PNG or jpg

    • Resolution 72dpi

• Login Screen Background: customize the background image of your login page. 

  • Recommended dimensions for the background file: 

    • Size: 1920 X 1080px 

    • File type: PNG or jpg

• Login Restriction: users will only be able to access your company using your portal, even if they are associated with more companies.

• The URL of the platform: you can customize the URL address to access your platform, online shop, etc. E.g. shop.mycompany.com.

• The favicon and page name: add your site name and logo (favicon).

• Outbound email address: The sender’s email address for notifications to your partners. E.g. noreply@yourcompany.com.

• Hide Need Help option: you can hide the Need Help? button located within the platform.

• Customized reset password email: the system allows you to set an email to reset the password for your users.

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E-Commerce Customization

Additional to the customization explained above (header background, background color, background image, login screen, URL, favicon, etc), you can also add or remove the following elements from your e-commerce:

• E-commerce Invitation: Customize information within the email invitation sent on your behalf to your partners.

• Hide the Komet Sales Logo: Remove upon request the Komet Sales logo from the footer of your e-commerce site.

• Terms of Service: Display your terms of service or any other information in your e-commerce site footer.

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Update Security Certificates

Security certificates expire after some time to maintain a high-security standard.

To update the certificates of a company using Komet Sales as a white-label system, do the following instructions:

1. Get your new Private Key, SSL Certificate, and Certificate Chain (files provided by the Domain provider.)

2. Send these files to your Komet Sales representative.

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