Overview

Excerpt
The system allows users to deactivate and delete certain payment methods. This article explains how to do it.

How to Delete a Payment Method

Info

title	Information

When a payment method is already associated to a customer, the system will restrict users from deleting it.
If the Clearent Integration is enabled, users will not be able to delete Credit Card (In-App) or Credit Card (POS Terminal) payment methods. The only option available will be "Edit" and deactivate them.

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Go to Setup>>Settings.

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Click on Payment Methods, under Accounts Receivables settings.

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Search for the payment method you want to delete, go to the actions column and click on Delete.

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A confirmation message will appear, click on Yes to finish.

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Go to Setup>>Settings.

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Click on Payment Methods, under Accounts Receivables settings.

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Search for the payment method you want to deactivate, go to the actions column and click on Edit.

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Remove the check from the Active box and click on Save. The payment method will be deactivated.

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Panel

title	Related Articles

Filter by label (Content by label)

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cql	label in ( "payment-methods" , "credit-cards" , "disable-payment-method" , "clearent-integration" )

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Security Level: Admin, Setup.

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