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Overview

Excerpt

In order to allow vendors to use the Vendor Portal, you must create a user for each person that will be accessing the application.

Instructions

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Ui step

Go to Setup > Users and click on the "Grower" link.

Ui step

Click on the Add Grower User green button.

Ui step

Enter the information requested such as Name, Email, Login, and Grower. 

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Click on Save.

Ui step

After creating the vendor user, they will receive a welcome email with a user and temporary password. They have the option to change the password directly from their account. 

Ui step

For the users with multiple Growers assigned, they will have a screen displaying the different companies that have given them access after entering the user and password. Choose the correct company to work on and the system will log in to that account.

Ui step

To change the Grower portal go to the Change Company link and select the company that you want to work on. 

 

Multi-company Vendor Users - Information

 When creating a new user for Vendors that already use Komet with other companies:

  • The login will be the email address by default.
  • This login cannot be modified by Administrators. 
  • This login is linked to other companies and allows the vendor user to reset the password when needed and to login to other companies working with Komet.
  • Only the user that the login belongs to will be able to reset his/her password if needed.
  • When creating a new user for your vendors, since the user already exists the access to your account for this vendor user will be immediately activated. 


The users will see the next screen when login and has more than once Growers and Companies. 


Tip

Once a new access is granted, the system will email the vendor a link with instructions on how to login to the system as well as an instructional video that explains how to confirm and ship items.

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