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In this article you will learn what Cross-Dock is and how to set it up for your company.

User roles enabled to perform this action: Admin and Setup.

Once you setup Ship Via Cross-Dock, your Sales Users will be able to select the Ship Via from the Add Prebook and Add Standing Order screens.

Table of Contents


What is Cross Docking?

Cross docking is a logistics service that involves transferring incoming goods directly to outbound vehicles without intermediate storage. This helps to reduce handling time and streamline the supply chain. It is often used for perishable goods or products with a short shelf life, and can also help to reduce costs by eliminating the need for intermediate storage and handling.


Step one: Enable Cross-Dock Shipping

  1. Go to Setup and select Settings.

  2. Click on Ship Via Options from the Inventory group of settings.

  3. Select Enable Cross-Dock Shipping.

  4. Select the Default Ship Via.

  5. Optional: Enable Receive and Ship in One Scan to process receiving and shipping with one scan of the label.

  6. Click on Save.

Multi-Location Companies: These settings are managed by Location. You can find these settings in the Location Settings tab.

The Customer information will be included in the Vendor’s shipping label for cross-dock orders. If you want to hide the Customer on the labels, do Step three: Set up Labels.

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Step two: Set Financial Settings

To set the handling costs for Cross-Dock shipments, do the following instructions:

  1. Go to Setup and select Settings.

  2. Click on Financial Settings in the Company Setup group of settings.

  3. Click the AWB Freight / Handling tab.

  4. Click on Set Rates from the Actions column.

  5. Enter the costs for each port in the Handling / FBE Via Warehouse column.

  6. Enter the costs for each port in the Handling / FBE Via Cross-Dock column.

  7. Click on Save.

It is essential to set this costs to enable the system to calculate the correct handling costs when selecting Warehouse or Cross-Dock as a Ship Via.

This setting is only available If the setting Enable Cross-Dock Shipping is enabled.

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Step three: Set up Labels

You can customize labels for cross-dock shipments to hide customer information when your Grower prints the labels for Cross-Dock orders. This can help you prevent the Grower from contacting the Customer directly for sales.

To customize these labels, do the following instructions:

  1. Go to Setup and select Vendors.

  2. Search the Vendor you are modifying.

  3. Click on the button in the Actions column.

  4. Select Edit.

  5. Click on the Options tab.

  6. Click on the checkbox of See Customer information on Cross-Docking labels.

  7. Click on Save.

The Customer information will be included in the Vendor’s shipping label for cross-dock orders.

This setting is only available If the setting Enable Cross-Dock Shipping is enabled.

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