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The receiving process allows users to scan boxes to mark them as received. 

Roles enabled to perform this action:  Scanner.

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Important Considerations

Please consider the following statements before scanning boxes:

  • Change the position of a box. To change the position of a box, use option five, 5: Update Box Location.

  • Scanning shipped boxes. The system will prevent a box already shipped from being marked as received. A validation will appear on the scan gun screen if this happens.

  • Return a box to inventory. To return previously invoiced and scanned as shipped boxes, use option six, 6: Return Boxes.

Please remember to use the returning option (6) in the scan gun to register returned boxes before putting them back. Failing to do so may create problems when reconciling the inventory at the end of the day.

Outdated or Incompatible Labels

The system will validate each label you scan to ensure the information contained in it is still valid. If the label information no longer matches the order information, the system will display a message telling you to remove the box or print a new label with the updated information in order to continue the scanning process.

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Receive Boxes by Box Code

To start receiving boxes by box code, do the following instructions in your scanning gun:

  1. Select option 1: Receive.

  2. Select option 2: By Box.

  3. Start scanning.

If you are using rack positioning, please read Assign and Update Rack Position to Boxes.

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Receive Boxes by AWB

To start receiving boxes by AWB, do the following instructions in your scanning gun:

  1. Select option 1: Receive.

  2. Select option 2: By AWB.

  3. Enter the last 4 digits of the AWB. 
    The scanner will show how many boxes are in the AWB pending to be scanned and to which rack the boxes are being added.*
    *If rack positioning applies, please read: Assign and Update Rack Position to Boxes.

  4. Start scanning the boxes. 

You can review the scanning status by going to Tracking > AWB Summary and searching for the AWB. You will see the total boxes in the Received Warehouse column.

If a box was previously scanned, the scan gun will show a notification indicating that it has already been received and display its position.

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Print Labels Upon Receiving

By pressing the H key during the receiving process, the system generates a batch of boxes and prints its corresponding labels. You will be able to print either box labels or distribution labels. To do so, follow the next instructions:

  1. Select option 1: Receive.

  2. Select option 2: By Box.

  3. Press the H key to see the available options.

  4. Enter the B to create a new batch and print the labels.

  5. Scan the box codes that will be assigned to the batch.

  6. Once you finish scanning, press the P key to print the labels.

A success message will appear informing that the labels have been printed.

The type of label will depend in the Print Labels Upon Receiving setting.

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