As soon as the credits are created, they are submitted for approval. Credits can be approved, rejected, reopened, edited. This article explains how to perform this actions.
Who Can Approve, Reject or Reopen Customer Credits?
Create credits: Users with the Sales Role are allowed to create credits and submit them for review. Sales Manager, and Credit Manager role can also create credits.
Approve or reject credits: Users with the Sales Manager role are allowed to approve or reject customer credits.
Reopen a credit: Once they are approved, the only roles authorized to reopen a credit, are the Credit Manager and the Sales Manager role.
Users with the Admin role can perform all the actions previously explained.
If you want to restrict a given user from reopen credits that have already been approved, activate the setting Restrict from reopening Approved Credits fromUser Options.