Table of Contents

• Business Information:

  • Legal business name.

  • Type of business entity (e.g., corporation, LLC, sole proprietorship).

  • Industry type or nature of the business.

  • Business address and contact information.

• Tax Information:

  • Employer Identification Number (EIN) for corporations and other types of entities.

  • Social Security Number (SSN) for sole proprietors.

• Bank Account Details:

  • The bank account information where you will transfer the funds.

• Ownership and Control Information :

  • Information about the business owner(s) and major shareholders (typically those with 25% or more ownership).

  • This can include full legal names, addresses, dates of birth, and Social Security Numbers (SSN).

• Personal Information of the Account Opener / Representative:

  • Full legal name.

  • Date of birth.

  • Home address.

  • Social Security Number (SSN) or Government ID.

  • If the account opener doesn´t have an SSN, make sure to have a government ID photo (front and back) in JPEG format.

  • Email address and phone number.

• Website and Product Information:

  • A description of products or services offered (optional).

  • Website URL or an online presence where the business activities are visible.

To create an online payments account and enable KometPayments, do the following instructions:

1. Go to Setup and select Settings.

2. Click on KometPayments from the Company Setup group of settings.

3. Click on Create Account. This will open a “Know Your Customer” (KYC) page where you can add your company’s information.

4. Fill out your company or location’s account information.

5. Click on Save.

When you enable KometPayments, you will be able to receive payments from the E-Commerce, Order Entry, and A/R screens.

To edit an online payments account or add missing account information, do the following instructions:

1. Go to Setup and select Settings.

2. Click on KometPayments from the Company Setup group of settings.

3. Click on Add Missing Information. This will take you to the “Know Your Customer” (KYC) page, where you can see the existing account information.

4. Modify or add the information.

5. Click on Save.

Step one: Create a Terminal Location

If you are using physical credit card terminals, do the following instructions to add them to your system:

1. Go to Setup and select Settings.

2. Click on Credit Card Terminals from the Company group of settings.

3. Click on Add Terminal Location. The terminal’s location must be inside of the US or the system will not be able to activate it.

4. Fill out the form and click on Save.

Step two: Add Terminals

Once you have created a location for your terminals, do the following instructions to add your terminals to a location:

1. Go to Setup and select Settings.

2. Click on Credit Card Terminals from the Company group of settings.

3. Click on the location you want to use.

4. Click on Add Terminal.

5. Add the label and the Registration Code.

6. Click on Save.

You can choose which customers can, must, or can’t use in-app payments from the customer setup. To do this, do the following instructions:

1. Go to Setup and select Customers.

2. Search the customer you are modifying and click on Edit from the Actions column.

3. Click on Advanced.

4. Enable or disable payments by selecting one of the following settings in the E-Commerce Settings:

   1. Require KometPayments. This setting at the customer level will require that the specific customer pays in the e-commerce with KometPayments (either Card or ACH). The checkout-only button will be removed.

   2. Restrict KometPayments. This setting at the customer level will disallow the specific customer pay in the e-commerce with KometPayments (either Card or ACH). The pay & checkout button will be removed.

5. Click on Save.

If you don’t want to accept payments in the E-Commerce, you can choose to deactivate them in the company settings.

To deactivate payments in E-Commerce, do the following instructions:

1. Go to Setup and select Settings.

2. Click on KometPayments from the Company Setup group of settings.

3. Uncheck the setting Enable in E-Commerce.

If you want to have a convenience fee applied to all credit card payments, you need to set it up from the settings, and then the system will automatically apply that amount to the total of orders paid with a credit card.

To set up the convenience fee, do the following instructions:

1. Go to Setup and select Settings.

2. Click on Credit Card Fee Set-Up from the Company Setup group of settings.

3. Select the type of fee you will be charging.

4. Enter the total fee amount the system will charge when processing payments.

5. Click on Save.

To ensure the correct person from your customer’s business gets the receipts and payment notifications, you can set the email address where the system will send these emails.

To set the customer’s email for payment notifications and receipts, do the following instructions:

1. Go to Setup and select Customers.

2. Search the customer and click on Edit from the Actions column.

3. Click on Advanced.

4. Enter the email address in the Send KometPayments notifications to field.

5. Click on Save.

To process payments in the accounts receivable module, do the following instructions:

1. Go to A/R and select Receive Payment.

2. Select the Customer.

3. Enter the amount and payment information and select ACH or Credit Card as a payment method.

4. Apply the payment and click on Pay & New.

5. Add the payment details and follow the instructions on the screen.

To process payments in the Order Entry module, do the following instructions:

1. Go to Order Entry and select Order Summary.

2. Search the order and click on Edit from the Actions column.

3. Click on Pay & Confirm.

4. Select ACH or Credit Card as a payment method.

5. Click on Pay.

6. Fill out the payment information and click on Pay to process the payment.

To make a payment directly in the E-Commerce when you checkout, do the following instructions:

1. Once you’ve finished adding your products to the cart, click on View Cart.

2. Click on Pay & Checkout.

3. Select if you are paying with a credit card or ACH.

4. Add the payment details and click on Pay.

When you need a customer’s payment information, you can request it via Komet Sales. This is the most secure way to gather and store customer payment information.

To request a customer’s payment information, do the following instructions:

1. Go to Setup and select Customers.

2. Search the customer.

3. Click on Edit from the Actions column.

4. Click on the Payments Methods tab.

5. Click on Request payment method.

6. Enter the recipient’s email and click on Send form.

After you send this form, your customer will receive an email with a secure link where they can enter their payment information.

If you want to review the payments you’ve received through Komet Sales, you can download a Settlements Report (Deposit Detail Report) that includes all the pending and received payments, including details such as payment date, fees, reference numbers, etc.

To create this report, do the following instructions:

1. Go to Reports.

2. Select KometPayments Reports.

3. Select the Date Range. The maximum period for this report is 31 days.

4. Click on Settlements Report.

5. Enter the email address where the system will send the report and click on Save.

The system will generate the report as an Excel file and email it to the recipients you specified.

Upon activation of KometPayments within your company, a dedicated tab will automatically appear within the Accounts Receivable (A/R) menu. This tab, labeled "KometPayments," provides comprehensive insights into payments received through the KometPayments platform.

The total payment amount displayed includes the processing fee, if you want to see the total amount you’ll receive in your bank, you can check the Net amount in the payment details.

If you click a specific line, you will see the details of that payment, including a timeline and the processing fee your company is charging. You can also export payment reports from this screen.