Overview

The system allows vendor and company users to substitute items in a purchase order with other items.This option is for vendors and company users that need to substitute items from the Grower Portal when the product requested is not available.

Information

To have this option available on the system, vendors should request it to the company who provided the user.

Instructions

To substitute an item follow these steps:

If a Purchase Order is linked to a Prebook the user will be able to see the product that was substituted by hovering the mouse over the "Sub" link once the order is confirmed. However, if the Purchase Order is not linked to a Prebook the user will not be able to see the product change, but the vendor can still add notes to inform the company about the change when substituting the product.

Related Articles

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Substitute Items
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Confirm PO's - "V" Mark
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Confirm POs from the Vendor Portal
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Purchase Order Management
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Problems finding Purchase Orders
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Create Standalone Purchase Orders
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Create Purchase Orders from a Prebook
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Update the status of a PO and Send it via Email by the bulk
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Purchase Order Statuses
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Allow product substitution by the Vendor

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