Scheduled Payments Setup
- Andres Toledo
In this article, you will learn how to configure and manage scheduled payments in your system.
User Roles: Admin.
If you want to see how your customers can schedule payments, read How to Schedule a Payment in E-commerce.
Table of Contents
What are Scheduled Payments?
Scheduled Payments enables your customers to schedule future payments for their orders while maintaining your control over the payment process. When a customer schedules a payment, they will select their payment date according to your payment terms with them and a payment method. Then on the date of payment, the system will automatically process their payment and notify you and them about the transaction result.
The latest available date for a customer to schedule their payment is the invoice due date.
How does the system calculate when customers can schedule payments?
The system calculates available scheduling dates based on the payment term configuration. You can see which payment term details affect this behavior in the following chart:
Configuration Field | Purpose | Impact |
|---|---|---|
Credit Period | Defines payment window | Required for automatic date range calculation |
EOM Checkbox | End of Month calculation | Affects payment due date calculation |
Prepaid Checkbox | Immediate payment required | Disables scheduled payments |
Status (Active/Disabled) | Term availability | Inactive terms disable scheduled payments |
Feature Requirements
To enable scheduled payments, you need the following:
A Koronet Payments account: Set Up Koronet Payments
Koronet Payments must be enabled for e-commerce: Set Up Koronet Payments | Enable in E commerce
Valid payment terms must be configured and assigned to the customer: Payment Terms Setup
The customer cannot be on cash on delivery or prepaid terms.
Customer must be enabled for Koronet Payments: Set Up Koronet Payments | Require and Restrict KoronetPayments
See Scheduled Payments
There are two ways to see scheduled payments: from the Open Invoices and Receive Payment screens, which have a new column called Scheduled Payment Date.
Override a Scheduled Payment
To keep you in control of your finances, we’ve created a way for you to override scheduled payments to collect open balances whenever you need to. However, we strongly advise against overriding scheduled payments without consulting first with your customer to avoid damaging your relationship with them.
To override a scheduled payment, do the following instructions:
Go to A/R and select Open Invoices.
Search the invoice(s) you are processing.
Click on the button from the Actions column and select Receive Payment.
Process the payment as usual.
When you override a scheduled payment, the system cancels it and emails your customer with the update on their invoice payment.
FAQs
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