Overview

Excerpt
Komet allows you to cancel a payment due to NSF. The system will generate a negative transaction with the same data of the original payment so the balance is 0. The option must be enabled from Settings - Account Receivables.

Instructions

Ui steps

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Ui step
Go to A/R (Accounts Receivables)

Ui step
Click on the Payment History tab

Ui step
Use the filter to search for the payment you want to process.

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Once you find the payment, go to the Actions column, click on the dropdown list and click on Process NSF.

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The system will ask you to confirm the NSF process. If an NSF amount has been set up from , this process will generate an invoice. If this is not the case, a negative payment will be created and no invoice will be generated.

Ui step
Once you click on Continue, an indicator will appear in the payment history. When the cursor is placed over the NSF icon, the system will display the information of the user who processed the NSF.

Ui step
An invoice will be generated for the customer if any fee has been entered.

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Since the same invoice could be associated to several NSFs, a popup message will appear with the corresponding details if this is the case.

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For further information on this process, read Non-Sufficient Funds (NSF).

Panel

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