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Overview

In this section we will show you how to capture a Credit Card Pre-Authorization. Remember that this needs to be done after enabling the option Pre-Authorize a Credit Card Payment

Info
Orders with active Pre-Authorizations can be displayed with a filter identified in Order Entry > Order Summary. Use the drop-down menu on the Pre-Authorized section and select Yes


Ui steps
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Ui step

After selecting an order, click on the drop-down menu located on the Actions column.


Ui step

You will find two options: 

  • Capture Pre-Authorization
  • Cancel Pre-Authorization


Ui step

Once you have selected the option Capture Pre-Authorization, you will see this pop-up if the amount charged on the Order is the same or less than the amount pre-authorized.

Once the pre-authorization is confirmed and paid, it becomes a Payment. This means that the amount charged was paid as a regular payment and it is no longer on hold waiting for confirmation.


If the amount charged on the order is higher than the pre-authorized amount, you will see the following pop-up:

This usually happens when changes are done on the order after completing and pre-authorizing it. This means that there would an amount pending to be paid that requires to be done manually or with another pre-authorization.




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