Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Overview

Excerpt

This section will help you create credits for hard goods sold through the system. They work just like regular credits. The instructions are below.

To create a new credit follow the steps below:

 

Ui steps
sizesmall
Ui step

Go to Order Entry > Add / Edit Credits.

Ui step

 Use the filters in order to find the invoice that you want to apply credits to.

Ui step

Once you find it, go to the "Actions" column and click on the "Add/Edit Credits" link. 

Ui step

 Click on the Hard Goods tab. You will be able to filter by product, vendor and SKU in order to find a specific product.

Ui step

 Type in the amount of units that you want to grant a credit for. The system will calculate the dollar amount for the units entered. 

Ui step

 Add comments and support documents if needed.

Ui step

 You have the option to chose if you want to return the product to the Inventory or not by checking the "Return to Inventory" check box. 

Ui step

 Depending on your role, you will be able to either approve the credit or submit it for review.

Ui step

 Once you're done, you can review the credit from the Credit Summary screen.

 

Multimedia
nameeb80buBnIe.mp4
width850
height650



Panel
titleRelated Articles

Filter by label (Content by label)
showLabelsfalse
showSpacefalse
cqllabel = "customer-credits"
labelscustomer-credits