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Overview

Excerpt

If you receive a payment, and the amount is higher than the outstanding total, the system will automatically retain the difference, and use it as a credit on future invoices. When applying the payment, you will see an "Overpayment" notice with the total amount of the overpayment.

 

Instructions

How to create an prepayment credit

 

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Select the Customer.

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 Enter the payment amount.

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Click on Save & New to continue.

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 A confirmation window will appear, click on close to finish. Notice the credit is saved as Prepayment.

 

Applying a Overpayment to an Invoice

If a customer has credits due to overpayments, they will be automatically displayed for the selected customer as Open Credits.

 

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Click on "Here" to apply the credit. Select the credit that you want to apply and Close. The system will automatically apply the amounts to the oldest invoice first, and on any subsequent invoices until the credit is fully used.

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 Click the "Save & Close" button located at the lower right hand corner to apply the payment. To receive additional payments click on the "Save & New" button.

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A confirmation window will open, click on Save to confirm the Overpayment.  

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 Once you have finished, a confirmation pop-up message will appear at the bottom right hand corner of the screen.

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Info
titlePayment's Notes

Notice that the notes you add to a payment are also available for credits (overpayments). Once you hover the mouse over the note icon for a prepayment, the added note will be displayed. If you select several credits that have notes, they will appear separated by a semicolon. These notes could be useful to indicate which invoices a credit should be applied to. Click on the image to see the details.