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Overview
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If for any reason an invoice needs to be canceled, please click the "Void" option. This article explains how to do it. Keep in mind that only the Sales Managers and Admins are allowed to void an order individually. The option to void orders massively depends on a setting per user. |
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The system also allows to void orders massively. This option must be enabled from Setup>>Users>>Edit>>Options.
InstructionsOnce the option is enabled, the user must follow the next instructions to void an order:
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Single Void: Admin, Sales Manager. Massive Void: Admins enabled a setting per user. |