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Overview
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Welcome! This guide is designed to get you started on processing payments from your customers using credit cards. |
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Once the setup process is completed , users with access to the Accounts Receivables screen will be able to receive payments with credit cards, either In-App or using a POS terminal. Follow the instructions explained on the article How to Receive a Payment with a Credit Card. |
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To receive credit card payments from the Order Entry, click on Pay & Confirm (this will depend on the settings enabled). Read the article How to Receive a Payment With a Credit Card (Order Entry Screen) for further information. |
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You can refund your credit card payments in cases of fraudulent transactions, duplicated billing, incorrect amount billing, bank processing errors. The whole amount of the transaction will be refunded to the customer's card. These refunds can be processed from the Payment history screen as CC Refund- Full. |
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You can also refund your open credits (coming from credit card transactions) to your customers' credit cards. This process is known in Komet as partial refund and behaves similarly to regular refunds in Komet. Read How to Refund Open Credits to Credit Cards for further information on this process. Image Modified |
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Each day it is important to reconcile Komet transactions with the Clearent settlement that will go to your bank. In Payment History, run the Payment History Report and in the Clearent Virtual Terminal run the Batch report for the same date range. Verify that both reports match exactly to ensure that Komet and Clearent transactions are in balance, enter this reconciled value into your accounting system as a deposit and your bank account will easily reconcile at month end. |
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To accept credit card payments from your customers in e-commerce, follow the next instructions: Instructions
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