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Overview
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The system allows to process a refunds for your credit card payments. This article explains how to process them. The process will be executed by Clearent from your Komet Sales accountIn case you need to refund open credits to credit cards, read How to Refund Open Credits to Credit Cards. |
Full Refunds
If you want to cancel a credit card payment you should process a Full Refund. This is done in cases of fraudulent transactions, duplicated billing, bank processing errors.
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This action cannot be undone. |
How to process a Full Refund
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Roles enabled to perform this action: Accounts Receivables, Admin, Cashier. |