Overview

When an order has products coming from vendor availability, and the product has not been shipped, users can downgrade the product. To do so, please follow these steps:

1. Go to Grower > Confirm POs 
2. Use filters to Search for the purchase order needed.
   
3. Once the PO has been found, go to the "Actions" column. Click on the drop-down menu and select the option "Substitute Item".
   
   
   
   
   
4. The Edit Item tab will appear. Click on Downgrade Product. Notice that in this example, we are going to downgrade the product Roses Assorted 70  to Roses Assorted 50.
   
   
   
5. The Downgrade Product window will be displayed. Enter the product name (which must exist in the system with its corresponding name). Click on Save to finish.
   
6. The confirmation message will appear at the bottom right corner of the screen.
   
7. Notice that the product is now "Roses Assorted 50". The post-Harvest detail will have a D (downgrade) at the end so it will be possible to identify the product.