Overview

When an order has products coming from vendor availability, and the product has not been shipped, users can downgrade the product. For doing that, please follow these steps:

1. Go to Grower > Confirm POs 
2. Use filters to Search for the purchase order needed. The purchase order status must be confirmed.
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3. Once the PO has been found, go to the "Actions" column. Click on the drop-down menu and select the option "Substitute Item".
   
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4. The edit Edit Item tab will appear. Click on Downgrade Product. Notice that in this example, we are going to downgrade the product Roses Bicolor Free Spirit 40 Cm  to Roses Bicolor Free Spirit 30 CmAssorted 70  to Roses Assorted 50.
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5. The Downgrade Product window will be displayed. Enter the product name (which must exist in the system with its corresponding name). Click on Save to finish.
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6. The confirmation message will appear at the botton right corner of the screen.
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7. Notice that the product is now "Roses Assorted 50". The post Harvest detail will have a D (downgrade) at the end so it will be posible to identify the product.
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