Overview
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When the automatic billing process cannot be carried out, an alert indicator will be displayed from the Inventory Summary. |
Depending on the issue occurred, several messages will be displayed when placing the cursor over the icon indicating that the automatic billing process could not be carried out:
The next table list the most common messages which could be displayed from here and their causes:
| Message | Cause |
|---|---|
| This product could not be automatically invoiced since it doesn't belong to the customer now | The staging customer is empty |
| This product could not be automatically invoiced since it belongs to other customer now | The staging customer is different from the prebook customer |
| This product could not be automatically invoiced since the customer is held by credit conditions | This customer is held by credit |
| This product could not be automatically invoiced since it's for Open Market | The staging belongs to a Open Market customer |
| This product could not be automatically invoiced since it's for Open Market (Future Sales account) | The staging belongs to a Future Inventory customer. |
| This product could not be automatically invoiced since the date of the prebook X is before than X | The prebook ship date X is before than today X |
| This product could not be automatically invoiced since it has reached the cut off time for the automatic billing process | The prebook ship date X is the same day than today X but is after the cut off X |
| This product could not be automatically invoiced since it was already fulfilled | This prebook item was already fulfilled and sent to open market |
| This product could not be automatically invoiced since it was already fulfilled | This prebook item was already fulfilled and wasn't sent to open market |
| This product could not be automatically invoiced since the box could not be opened. | The inventory could not be opened |
| This product could not be automatically invoiced since it the customer transfer doesn't have day of service for that day | There is not carrier set up for the Customer transfer days of service. |
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