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Overview
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Creating a new shipment is a simple process, but sometimes Vendor Users have issues when trying to find |
their POs |
in the system. |
Here are some of the most common reasons why PO's can't be found:
Filtering mistakes: Sometimes the combination used on the search fields doesn't match any of the POs in the system; therefore, results won't be displayed.
Unapproved POs: Keep in mind that the the POs have have to be approved by the importer, otherwise they won't show on the Vendor's tab.
Shipped POs: Once a a PO is is associated in an an AWB it it won't show on the "Pending Orders" list anymore.
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It is important to highlight that some vendors can deal with multiple companies which means that once they log in the system they have to select one of the companies from the list. |
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