Table of Contents

How Do the E-commerce Filters Work?

1. Filters Available:

When you begin your product search, you can apply various filters to refine the results. The filters available on our e-commerce platform include:

• Category

• Color

• Vendor (Depending on the customer's setting)

• Inventory Type

2. Basic Filtering Process:

• Select Criteria: You can filter by category, vendor, color, and inventory type.

• Narrow Down Results: Each selected filter criteria reduces the number of displayed products to match the user's preferences.

• View Results: The filtered (Depending on the customer's setting)

Each time you select a filtering option, the number of products displayed is reduced to match your search preferences.

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Filters Behavior

When you select a specific filter, it influences the options available in other filters. For example:

• First Filter: If you filter by one specific filter first (e.g., Category), the options for Color, Vendor, and Inventory Type will adjust to show only those relevant available to the selected Category.

• Last Selected Filter: The last filter you select will reduce the products in the right side, and the other filters list will refresh to display options available based on that filter criteria.

• Dynamic Search: When you change the ship date and carrier, the system will search for product availability based on the new criteria.

4. Selected Criteria Visibility

• Chips Display: As you select any criteria, they Unselecting Filters: When you unselect a filter option, the filter title (Category, Color, Vendor, Inventory Type) will expand again to show all possible choices.

Besides, when you select any filter option, it would appear as chips above the filter section in

Selected Filters

.

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Filters Smart Defaults

1. Most Used Filters

• The system shows the top 8 most-used categories/colors at the top of the filter section. This list is based on the most searched products and is updated every 3 months.

• There are 16 pre-defined categories/colors. If some of the top 8 are unavailable, the list is filled with the next available categories/colors.

2. Label Customization

The product labels in the filters reflect the company's saved names in the database. For example, "Carnations" might appear as "Carns" for Company1 and "Carnations" for Company2.

• If fewer than 8 products from the pre-defined list have inventory, the list will be filled with products from the See More option in alphabetical order.

  • If no products from the hard-coded list have inventory, the first 8 products from the See More option will be displayed alphabetically.

4. See More Option

All available category or color options in the See More window are displayed alphabetically, and when you scroll and select a product, it would be highlighted until you click Apply Filters to see in the grid the chosen options displayed.

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