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In this article, you will learn how filters work in our e-commerce system, including the specific logic and conditions that apply to their usage.

Roles enabled to perform this action: E-commerce customers.

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E-commerce Filters

Filters allow e-commerce users to narrow down product listings based on specific criteria such as category, color, vendor, and more. They improve the shopping experience by making it easier to locate desired items from a vast inventory.

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How Do the E-commerce Filters Work?

When you begin your product search, you can apply various filters to refine the results. The filters available on our e-commerce platform include:

  • Category

  • Color

  • Vendor (Depending on the customer's setting)

  • Inventory Type (Depending on the customer's setting)

Each time you select a filtering option, the number of products displayed is reduced to match your search preferences.

The results show only the products that meet all the selected criteria in the filters section.

Ecommerce filters.png

Filters Behavior

When you select a specific filter, it influences the options available in other filters. For example:

  • First Filter: If you filter by one specific filter first (e.g., Category), the options for Color, Vendor, and Inventory Type will adjust to show only those available to the selected Category.

  • Last Selected Filter: The last filter you select will reduce the products in the right side, and the filters list will refresh to display options available based on that criteria.

  • Dynamic Search: When you change the ship date and carrier, the system will search for product availability based on the new criteria.

  • Unselecting Filters: When you unselect a filter option, the filter title (Category, Color, Vendor, Inventory Type) will expand again to show all possible choices.

Besides, when you select any filter option, it would appear as chips above the filter section in Selected Filters.

Your selected filters will still appear as chips even if there is no available inventory for that criteria.

Chips Ecommerce filters.png

Filters Smart Defaults

1. Most Used Filters

  • The system shows the top 8 most-used categories/colors at the top of the filter section. This list is based on the most searched products and is updated every 3 months.

2. Label Customization

The product labels in the filters reflect the company's saved names in the database. For example, "Carnations" might appear as "Carns" for Company1 and "Carnations" for Company2.

4. See More Option

All available category or color options in the See More window are displayed alphabetically, and when you scroll and select a product, it would be highlighted until you click Apply Filters to see in the grid the chosen options displayed.

The See More option will not show up when the criteria are fewer than 8 options.

Ecommerce filters_See more.png

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