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changes.mady.by.user Jesica Avendaño

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Overview

Excerpt

The system allows you to set up how the vendor can be displayed for a specific customer.

You can choose to display the complete vendor's name of where the product comes from or display only by vendor code, which is when you do not want for the customer to know who the vendor is.  If no Display Vendor option is selected then this information will not reflect in the customer's e-commerce portal. If you use the Ship Via Grower option for a customer, you may want to hide the vendor information or display only its code. This option applies both for the E-commerce list and for the /wiki/spaces/KB/pages/3340093.

Instructions

Follow these steps:

  • Go to Setup > Customers.
  • Use filters to Search for the customer needed. 
  • Under the Actions column click on "Edit". 
  • The Customer Information window will open, on the Setup tab click on the "Advanced" link. 
  • In the E-commerce Settings section, select the "Display Vendor" option. 
    • Click on Save.
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    Excerpt

    In this article, you will learn how to select which vendor information the system will display to a specific customer in e-commerce.

    Tip

    User Roles: Admin (From Seller company).

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    Display Vendor Name or Code for E-commerce

    By default, the e-commerce site will not show vendor information to your customers. However, you can control what vendor details are displayed using the Display Vendor setting by choosing one of the following options:

    • No (Default): Customers won't see any vendor information.

    • Only the Code: The system displays the vendor code.

    • Only the Name: Customers will see the full vendor name.

    Choosing the second or third option activates a Vendor filter option in the e-commerce's Sidebar Filters, allowing buyers to search for products based on vendor name or code.

    Info

    If you have the Ship Via Grower option predefined for a customer, we recommend hiding the vendor's information or showing only their code.

    Vendor Only the Code.pngImage AddedVendor Only the Name.pngImage Added

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    Enable the Display Vendor Setting
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    To set the information a customer will see in the e-commerce, do the following instructions:

    1. Go to Setup and select Customers.

    2. Search the customer. 

    3. Click on Edit from the Actions column. 

    4. The Customer Information window will open. On the Setup tab click on the Advanced link. 

    5. In the E-commerce Settings section, select the Display Vendor option you prefer. 

    6. Click on Save.

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    This is how it will be displayed by Vendor Name:

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    This is how it will be displayed by Vendor Code:

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