Overview

Excerpt
This article explain how to cancel a payment.

Instructions

Ui steps

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Ui step
Go to A/R (Accounts Receivables).

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Click on the Payment History tab.

Ui step
Use the filter to search for the payment you want to cancel.

Ui step
Go to the Actions column and click on Cancel Payment.

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A confirmation window will appear. Click on Yes to continue.

Panel

title	Related Articles

Filter by label (Content by label)

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cql	label in ( "cancel-payments" , "cancel-payment" , "payments" , "void-payments" )

Info

title	Cancel Credit Cards Payments

The system does not allow to cancel payments made through credit card (Clearent Integration). You can only refund this type of payments (read How to Refund Open Credits to Credit Cards and How to Apply Full Refunds to Credit Card Payments for more information).

Ui text box

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Roles enabled to perform this action: Accounts Receivables, Admin, Cashier.

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