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Overview

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Excerpt
Komet Sales allows Companies to enable the option to

In this article you will learn how to manage the customer-specific CRM link for easy access to CRM information directly from the Komet Sales Customer account or during the invoice

order

creation process.

Tip

User Roles: Admin and Setup.

Table of Contents

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Step One: Enable CRM Options

To enable

this option

CRM links,

follow

do the

next

following steps: 

  1. Go

to
  1. to Setup

> Settings > Customers and click
  1.  and select Settings

  2. Click on CRM Options from the Customers group of settings.

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  1. Click on the Enable checkbox.

  2. Enter

the information requested about
  1. the CRM

such as: the Name and Default URL. The system will display a warning message, if the CRM URL is not entered properly. See the example below. 
Note

The Default URL is the main one used in case that no other link is configured in the customer's account Advance Setup. The Default URL is a required field.

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  • Click on enable checkbox and finally Save
  • Once you have this setting enabled, go to Customer "Advance" Setup to continue with the process of adding the CRM link to each customer. 
  •  

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    1. Name

    2. Click on Save

    Once you enable this setting, the option to add a customer’s CRM will become available from the advanced customer setup. To learn more read the next step. 

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    Step Two: Add a Customer’s CRM Link

    Each customer can have a unique CRM link, and you need to add it from the customer's advanced setup.

    To add a customer’s CRM link, do the following instructions:

    1. Go to Setup and select Customers.

    2. Search the customer.

    3. Click on Edit from the Actions column.

    4. Click on Advanced in the Setup tab in the Customer Information modal.

    5. Enter the link in the Salesforce link field.

    6. Click on Save.

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