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Overview


Excerpt

If you receive a payment

with an

, and the amount

that

is higher than the outstanding total

due

, the system will automatically retain

this amount to be applied

the difference, and use it as a credit on future invoices. When applying the payment, you will see an "Overpayment" notice with the total amount of the overpayment.


How to create an prepayment credit


Ui steps
sizesmall


Ui step

Select the Customer.


Ui step

 Enter the payment amount.


Ui step

Click on Save & New to continue.


Ui step

 A confirmation window will appear, click on close to finish.

Instructions

Notice the credit is saved as Prepayment.

Image Added


Applying a

Credit

Overpayment to an Invoice

:

Select the "Apply available credits of:" check-box

If a customer has a credit it credits due to overpayments, they will be automatically displayed within for the selected customer selected.

apply_credits.jpgImage Removed

To use the credit follow these simple steps:

as Open Credits.


Ui steps
sizesmall


Ui step

Click on "Here" to apply the credit. Select the credit that you want to apply and Close. The system will automatically apply the amounts to the oldest invoice first, and on any subsequent invoices until the credit is fully used.

     2.


Ui step

 Click the "Save & Close" button

down

located at the lower right hand corner to apply the payment.

     3.

 To receive additional payments click on the "Save & New" button.


Ui step

A confirmation window will open, click on Save to confirm the Overpayment.  


Ui step

 Once you have finished, a confirmation pop-up message will appear at the bottom right hand corner of the screen.

Image Added



Panel
titleRelated Articles

Filter by label (Content by label)
showLabelsfalse
max10
showSpacefalse
sorttitle
cqllabel in ( "accounts-receivables" , "payments" )
labelspayments, accounts-receivables


Info
titlePayment's Notes

Notice that the notes you add to a payment are also available for credits (overpayments). Once you hover the mouse over the note icon for a prepayment, the added note will be displayed. If you select several credits that have notes, they will appear separated by a semicolon. These notes could be useful to indicate which invoices a credit should be applied to. Click on the image to see the details.

Image Added


Ui text box
sizemedium

(lightbulb)Roles enabled to perform this action: Accounts Receivables,  Admin, Cashier.


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