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Overview
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If you receive a payment, and the amount is higher than the outstanding total, the system will automatically retain the difference, and use it as a credit on future invoices. Overpayments can either be generated for the transaction or for specific orders. |
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If a customer has credits due to order overpayments, they will be automatically displayed for the selected customer as Open Credits so if can be used for paying any open invoice
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Roles enabled to perform this action: Accounts Receivables, Admin, Cashier. |
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Once you apply payments using overpayments generated for specific orders, you will not be able to modify the order specific payments, including void , cancel or applying a charge back to the payment. Image Modified |