Overview

As prices can change at anytime we designed a way to manage price changes whenever an order is created. Enabling the "Price Override" option will allow Admins and Credit Managers to restrict the Sales Team whenever they change the price to a lower amount.If that's the case, they will have to request a "Price Override" in order to bill the items to the customer.

Price override setup

To enable this option please do as follows:

1.  Go to Setup> Settings tab.
2. Click on the "Order Entry Options" link.
3. Check the "Require price override" option and Save it.

Once this option is enable the sales person will have to request a price override if try to sell the item at a lower price. This is how it will look like:

The override request will be available for the Credit Manager to approve for twenty minutes or until the sales person closes the override request window. Once the Credit Manager approves it, the sales person will be able to add the line to the order.