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In this article, you will learn how to add, manage, delete, and set default printers. You will also learn how to automatize the printing process.

You can add printers for the following documents:

  • Invoices

  • Shipping Labels

  • Pick Tickets

  • BOLs

  • Receiving Docs

  • UPC Labels

  • Receiving Labels

  • Fulfillment Worksheet

To use remote printers, your company must have the printing component enabled. To learn more, read Printing Component Setup.

Table of Contents

Add a New Printer

When adding printers, you need to add the printer for each document type.

To add a printer and document type combination, do the following instructions:

  1. Go to Setup and select Settings.

  2. Click on Manage Remote Printers from the Shipping group of settings.

  3. Click on Add a new printer.

  4. Add the printer name. When adding the printer's name, please ensure it is the exact name on your computer as when the printer was installed.

  5. Optional: Select a carrier for the printer/document combination.

  6. Select the document type.

  7. Optional: Set the printer as default. The system will use the default printer based on location, carrier, and document type when an order is confirmed.

  8. Click on Save.

Important information about default printers:

  • You can set up different default printers for each carrier and document type combination.

  • The system will override the default printer if you set a new printer with the same combination as an existing one.

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Edit an Existing Printer

  1. Go to Setup and select Settings.

  2. Click on Manage Remote Printers from the Shipping group of settings.

  3. Search the printer.

  4. Click on Edit from the Actions column and select Edit. 

  5. Update the information. 

  6. Click on Save. 

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Delete a Printer

  1. Go to Setup and select Settings.

  2. Click on Manage Remote Printers from the Shipping group of settings.

  3. Search the printer.

  4. Click on Edit from the Actions column and select Delete. 

  5. Click on Confirm.

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Automatically Print Documents

The system can automatically print Shipping Documents once an order is confirmed from any screen.

This option is available for the following documents:

  • Shipping Labels

  • Pick Tickets

  • Pick Ticket for Units

  • Invoices

  • BOLs

Once the order is confirmed, you can verify if a document was printed by searching for the order in the Shipping - Order Summary screen.

To have this option enabled, please contact us.

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Disable Automatic Printing

  1. Go to Setup and select Settings.

  2. Click on Manage Remote Printers from the Shipping group of settings.

  3. Search the printer.

  4. Click on Edit from the Actions column and select Edit. 

  5. Change the printer name to NO_PRINTER.

  6. Select the document type to exclude from automatic printing. 

  7. Click on Save. 

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