The system allows to refund Open Credits to customers. Users can either refund Customer Credits or overpayments.This transaction must be done from the Receive Payment screen.
Refund Credit Cards Payments
Once you refund a payment made through a credit card, Komet Sales will not refund the transaction in Clearent. Once you try to refund a payment made through a credit card make sure of saving thetransaction #, and the reference number provided by the system, since that information will be useful for refunding the transaction in Clearent.