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Unpaid Invoices can affect your record-keeping on expenses and bad debt. These instructions enable you to write them off and ensure your accounts receivable and net income stay up to date.

Step one: Create a payment method called Write-Off

1. Go to Setup and select Settings.
2. Click Payment Methods in the Accounts Receivable section. 
3. Click on Add a new payment method and add a new payment method called Write-Off.
4. Click Save.

Step two: Write-Off unpaid Invoices

1. Go to A/R and select Open Invoices.
2. Click on Receive Payments.

Reopen a Write-Off Invoice to receive a Customer payment

When a Customer pays an old Invoice classified as a Write-Off, you can reopen the Invoice and process the payment. Follow these instructions to reopen an Invoice and accept payment: