Unpaid Invoices can affect your record-keeping on expenses and bad debt. These instructions enable you to write them off and ensure your accounts receivable and net income stay up to date.
Step one: Create a payment method called Write-Off
Go to Setup and select Settings.
Click Payment Methods in the Accounts Receivable section.
Click on Add a new payment method and add a new payment method called Write-Off.
Click Save.
Step two: Write-Off unpaid Invoices
Go to A/R and select Open Invoices.
Click on Receive Payments.
Reopen a Write-Off Invoice to receive a Customer payment
When a Customer pays an old Invoice classified as a Write-Off, you can reopen the Invoice and process the payment. Follow these instructions to reopen an Invoice and accept payment: