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Overview


Excerpt

The system allows deleting any product of an order. This article explains how to do it.


Instructions

Warning
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titleImportant

If any item of the order has already been shipped, it cannot be deleted. For deleting the product, use the Return Option with the scan gun in order to receive the product back first and then you will be able to delete it.


Ui steps
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Ui step

Go to Order Entry>>Order Summary.


Ui step

Use the available filters for find the order.


Ui step

Go to the Actions column and in the drop-down menu, click on Edit.


Ui step

The Add Order window will be displayed, search for the product and click on Delete in the Actions column.


Ui step

Click on Continue in the confirmation window.


Ui step

A message will appear at the lower right corner of the screen confirming that the item has been returned to the inventory.




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titleRelated Articles

Filter by label (Content by label)
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cqllabel in ("edit-orders","void-orders","confirm-orders","edit-invoices","delete-orders")
labelsedit-orders edit-invoices void-orders confirm-orders delete-orders


Ui text box
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(lightbulb) Roles enabled to perform this action: Admin, Sales Managerthis depends on the setting Delete Items from Orders.