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Overview

Excerpt

The system allows Grower vendor and Company company users to substitute items in a PO purchase order with other items.

This option is for growers vendors and company users that need to substitute items from the Grower Portal when the product requested is not available.

Note

To have this option available on the system, vendors should request it to the company who provided the user.


Instructions

To substitute an item follow the belowthese steps

  1. Go to Confirm POs tab and search GrowerConfirm POs 
  2. Use filters to Search for the purchase order needed. The purchase order status must be confirmed.
  3. Once the PO has been found, go to the "Actions" column and select the option "Substitute Item".

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  4. The Vendor vendor will have the option to substitute the product with any other product available.Image Removed
  5. Assorted items can also be substituted. The user can select to "Specify Breakdown" or to "Specify Breakdown from Vendor Availability". For more information about substitutions from Vendor Availability, please refer to Grower Substitute Items using Vendor Availability
  6. Vendors can add notes to the line if needed by selecting the "Add notes" link. 
  7. Click on "Save" to finish. 
    When vendors make a product substitution in the purchase order, the
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  8. After the substitution has been done go to Purchase Orders > PO Summary,
  9. Use filters to Search for the purchase order and under the "Actions" column click on the magnfying glass to view the "Purchase Order Details".

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  10. The buyer will see the product that was substituted by hovering the mouse over the blue "Sub" next to the product.

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Warning

If a Purchase Order is linked to a Prebook the user will be able to see the product that was substituted by hovering the mouse over the Subs "Sub" link once the order is confirmed. However, if the Purchase Order is not linked to a Prebook the user will not be able to see the product change, but the farm vendor can still add notes to inform the company about the change when substituting the product.

Relevant Articles

To have this option available on the system, vendors should request it to the company who provided the user.
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Note