Overview

Komet Sales allows you to place credits to your vendors whenever the items within any purchase order arrive in poor conditions (bugs, dehydration, bent stems, etc) or with items that were not ordered.

By going to the Quality Control section you will be able to create QC inspections or add Vendor Credits depending on the case.  Here are the instructions to do so:

1. Go to the QC > Add Inspection / Vendor Credit tab and click on the link "select a product" to either start a new QC inspection or add a vendor credit.
   
   

2. If the credit is linked to the QC inspection then fill the information requested on the QC inspection, add supporting documents and pictures if necessary and save.
   
   

   It's important to keep in mind that a QC inspection is not required to process a vendor credit.

3. Once you're done with the inspection you can go ahead and place the vendor credit on the "Credit" tab. 

• 1. Select the credit date.
  2. Set the flower credit amount.
  3. Set the handling and freight credit amounts.
  4. Add pictures and notes if necessary.
  5. Save.
     
     

By clicking on "Save" the system will save the credit information which will be visible under the "QC Summary" screen. Clicking on "Finalize" will end the QC inspection you started (if you created a new QC inspection for the credit you placed). 

Notice that whenever a QC inspection is attached to a vendor credit, the column "Type" on the QC Summary will be QC/Credit. If it's just a vendor credit then the type will be Credit, or QC if it's only a QC inspection.

Credits and inspections can be viewed, edited or printed from the "Actions" column at anytime.

These credits will be on the AWB liquidation as well, where you will be able to see the credit amount per line and the total due.