Table of Contents

Step one: Company Setup

To enable a customer to use their own FedEx credentials, do the following instructions:

1. Go to Setup and select Customers.

2. Search the customer.

3. Click on Edit from the Actions column.

4. Click on FedEx Integration from the Setup tab.

5. Select the account used for this customer’s shipping in the FedEx Shipper section.

6. Click on Save.

After you complete this process, the customer will be able to add their FedEx credentials from the E-Commerce as described in the Customer Setup.

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Step two: Customer Setup

Once your company enables you to add your FedEx account, do the following instructions:

1. Open the E-Commerce.

2. Go to My Account and select FedEx Shipper Information.

3. Select the mode:

   1. Test: This mode will not create real labels and shipments and will help you to learn the workflow. When you select this option, your account will be labeled as inactive.

   2. Production: This mode will send information to FedEx and generate real labels. When you select this option, your account will be labeled as active.

4. Fill out all the information.

5. Click on Save.

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