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Our billing system offers auto and manual invoice options, including Mass Allocation and Automatic Billing features for improved operations. To manually invoice items that need to be manually processed, go to the Order Entry tab or use
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The system displays a message once you select a customer who has prebooks pending to be billed. For more information, read Prebooks in Units pending Billing.
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How to Create an Order
Go to Order Entry > Add Order. Select the Customer, Date, Carrier, and Customer PO or Ref. # (if applicable). After selecting the customer, the system will display general information about the customer, such as Salesperson, Aging, Shipping Address, Payment Method, notes, CRM link, and more. Also, there, you have the option to change the Ship To and add Order Notes.
Save the information and start adding items by clicking on the Add Items green button.
Once you click on Add Items, the Inventory window will open. There are two views for adding products: single mode and bulk mode (see Order Entry Options and Custom Columns). For adding products in the single mode, click on Add in the actions column. To start adding a product in the bulk mode, simply begin searching for the product that needs to be added, fill in the "Qty" and change the price if needed. If not, press the "Enter" key to add the item.
Notice you can also add products from future inventory, units (when the Sell By Units Setting is enabled), and hard goods. To sell products from the future inventory, once you click on the Future tab, click on Add in the Actions column, and complete the required information either for boxes or for units.
Once you have added the required items, close the Inventory window. The items are added at the bottom of the General Order Information.
Click on Save if everything is correct.
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Future Ship Dates
When the Ship Date of the order exceeds 8 days from the current time, the system will prompt for validation upon attempting to Save the order. To proceed, please type in the word "ACKNOWLEDGE" and select Yes, Continue. The confirmation button will only appear after the acknowledgment word is entered.
Overselling Products
If the quantity entered by the user exceeds the available stock, a notification will pop up. Clicking "OK" will fill in the available quantity, but if "Cancel" is chosen, a new input will be required. This applies to boxes, units, hard goods, and order modifications.
If the setting Sell Over Available Quantity is enabled, this option won't work.
Tips to Create Invoices
If a customer has multiple ship to's, the users can select the one they need from this screen as well.
If the Salesperson Code setting is enabled, under the Add Order screen, the field for Salesperson Code will appear to select a code from. Also, if under the settings, there is a code selected as 'default', the system will automatically default to that specific code. For more information on how to set up a Salesperson Code, please read the following article: Setup Company Users & User Options.
Additional charges can be added to an order, to learn how to do this please refer: How to Invoice Additional Charges and Additional Charges - Invoice.
Temporary Invoices can also be activated by contacting Komet. You can learn more about this by reading Using Temporary Invoice Numbers.
For the users to be able to change the Salesperson in the invoice, please refer to the next article: Receive payment upon confirmation.
If you want to hide the Aging and GPM column per line when creating the order, you have the option of using the shortcut: Ctrl + U, or by activating the User Option: Hide Sensitive Data on Sales Screen for each salesperson company user. For more details review: Company User Roles.
When the user is invoicing Open Market Units, the system will take into account the Default Price A or Price B setting within the customer's account, including any Price B markup/markdown over Price A that may have been pre-configured.
While adding products remember the system will only display inventory On Hand having an arrival date previous to the Order Date when the Inventory Rotation for Boxes is activated.
See the Landed Cost Details of a Product
When adding products to invoices, the system provides the option to view the landed cost component by double-clicking on the product name. It's important to note that the system automatically calculates the landed cost per unit and per box.
This option will not work if the option Hide Sensitive Data on Sales Screen is enabled.
Salesperson Management
The system, by default, will associate a salesperson with the order based on the salesperson that was assigned to that customer.
The user is allowed to override the salesperson that was entered previously on the order by changing the"Salesperson" field if the "Allow salespeople to change the salesperson of the order" setting is enabled on Order Entry Options.
To have this setting enabled or disabled, follow either link below:
Single Location: Receive payment upon confirmation.
Multi-Location: Order Entry - Multiple Locations.
CRM Link
To set the CRM Link for each customer, please refer to the next articles: CRM Options and Customer Account "Advanced" Setup.
Sell Products From any Vendor
If the Inventory Rotation in Boxes is enabled (also for the salespersons), the system gives you the option of consolidating the lines with the same product, even if they belong to different vendors. To do that, check the Group Vendors Box (or press the V key from the Qty or Unit Price field).
Notice that the system will consolidate the same product lines, even if they have a different price (the system will show a weighted average price) unless the Separate lines by price option is enabled.
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