Overview
Komet Sales allows you to activate a countdown timer for the e-commerce so your buyers know how much time remains to complete the checkout process. This option applies to all inventory types, including open market, future inventory, K2K and Vendor Availability.
How does this option work?
- Admins enable and set up a 60-minute e-commerce timer.
- Admins decide whether the system should send email notifications to salespeople.
- Buyers add a product to the shopping cart and the countdown starts.
- If the maximum time is reached before the customer checks out the order, this will be canceled.
- The customer will receive a notification on the screen and through their email as well. This informs that the order has been canceled, so they have to place it again.
Information
If the timer finishes before the order is checked out, the system will cancel the order or Prebook generated. In case the products come from the K2K Integration, all Prebooks and Purchase Orders created will be canceled as well.